Refund Policy

If Allcess isn't right for you, you can have your money back. This policy covers every paid plan sold by Ayaz Ata Türkmen under the Allcess name.

14-day full refund

You can ask for a full refund of any payment within 14 days of being charged. That applies to your first payment and to every renewal, monthly or yearly. You don't need to give a reason, and we won't ask you to justify it.

How to ask for a refund

Our orders are handled by Paddle, our online reseller and merchant of record, so refunds are paid by Paddle. Either:

• find your order at paddle.net using the email address you paid with and request a refund there, or
• email us at [email protected] and we'll arrange it for you.

Refunds go back to the payment method you used. Paddle usually processes them within a few days, and your bank may take a few more to show the money in your account.

What happens to your account

When a payment is refunded, the plan it paid for ends and your account moves to the Free plan. Your sites and scan history stay where they are, within the Free plan's limits.

Cancelling

You can cancel a paid plan at any time from Settings. Cancelling stops future renewals; you keep the paid plan until the end of the period you've already paid for, and then move to the Free plan. If you cancel within 14 days of a payment, you can also ask for that payment back as described above.

Your legal rights

This policy is in addition to any rights you have under the consumer law where you live, and nothing in it takes those rights away.

Contact

Questions about a payment or a refund: [email protected]. See also our Terms of Service.